Human Rights Legal Support Centre

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Reports and Statistics

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Open Data

Under Ontario’s Open Data Directive, provincial agencies are required to post a public Data Inventory of all the data sets they create, collect and/or manage.

The Human Rights Legal Support Centre’s data inventory is a list of all our data sets and indicates whether each data set is:

  • currently open;
  • in the process of being opened; or
  • restricted (not open) for legal, security, privacy, confidentiality or commercially-sensitive reasons. 

As indicated in the data inventory, some information in the open data sets may be removed before publication, for privacy or related reasons.  

Data Inventory List

Public Title Description Update Frequency Access Level Exemption Rationale not to release Data Download
Consolidated Caseload Statistics This data set shows the number of legal services provided by the HRLSC. Annual Open/Public    

Caseload Statistics

2016-17

2017-18

Cases Closed by Reason This data set shows the number of cases closed and the reason for closing. Annual Open/Public    

Closed Cases

2016-17

2017-18

Intakes and Outcomes This data set shows the number of inquiries the HRLSC received. Annual Open/Public    

Intakes by Outcomes

2016-17

2017-18

Intakes by Grounds This data set shows the number of inquiries for each ground of discrimination. Annual Open/Public    

Intakes by Grounds

2016-17

2017-18

Interviews by Stage, Grounds This data set shows the number of legal interviews done for cases at each stage of the human rights process, listed by the ground of discrimination. Annual Open/Public    

Interviews by Stage and Grounds

2016-17

2017-18

Services List This data set shows the number and type of legal services provided at each stage of the human rights process. Annual Open/Public    

Legal Services List

2016-17

2017-18

Settlements This data set contains the number of cases settled at each stage of the human rights process. It also shows the total monetary compensation and number of public interest remedies, such as policy changes or changes to hiring practices, in the settlements. Annual Open/Public    

Settlements

2016-17

2017-18

Telephone Call Volumes This report includes the number of telephone inquiries received and handled, as well as average and maximum wait times and talk times. Annual Open/Public    

Contact Service Queue Activity

2016-17

2017-18

Website Audience Overview This report shows the number of visits to the HRLSC’s website. Annual Open/Public    

Website Audience Overview

2016-17

2017-18

Website Referral Traffic This report includes data about how our web site visitors found our site, for example, from a google search and the number of new and returning visitors. Annual Open/Public    

Website Referral Traffic

2016-17

2017-18

Client Feedback – Website This data set shows the number of web site visitors who did or did not find the information and tools on our web site helpful. Annual Open/Public    

Client Feedback – Website

2016-17

2017-18

Client Feedback – Closed Files This data set shows how clients rated our service. Annual Open/Public    

Client Feedback –

Closed Files

2016-17

2017-18

Financial Data This data set contains details of operating expenses. Monthly Restricted Confidentiality Complete data is published annually in audited financial statements. Incomplete data may impair various contract negotiations.  
Employment Equity This data set contains staff employment equity information. Other Restricted Privacy Since employee numbers are small, individual personal information would be indirectly disclosed in this data.