Under Ontario’s Open Data Directive, provincial agencies are required to post a public Data Inventory of all the data sets they create, collect and/or manage.
The Human Rights Legal Support Centre’s data inventory is a list of all our data sets and indicates whether each data set is:
- currently open;
- in the process of being opened; or
- restricted (not open) for legal, security, privacy, confidentiality or commercially-sensitive reasons.
As indicated in the data inventory, some information in the open data sets may be removed before publication, for privacy or related reasons.
Public Title | Description | Update Frequency | Access Level | Exemption | Rationale not to release | Data Download |
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Consolidated Caseload Statistics | This data set shows the number of legal services provided by the HRLSC. | Annual | Open/Public |
Caseload Statistics |
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Cases Closed by Reason | This data set shows the number of cases closed and the reason for closing. | Annual | Open/Public |
Closed Cases |
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Intakes and Outcomes | This data set shows the number of inquiries the HRLSC received. | Annual | Open/Public |
Intakes by Outcomes |
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Intakes by Grounds | This data set shows the number of inquiries for each ground of discrimination. | Annual | Open/Public |
Intakes by Grounds |
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Interviews by Stage, Grounds | This data set shows the number of legal interviews done for cases at each stage of the human rights process, listed by the ground of discrimination. | Annual | Open/Public |
Interviews by Stage and Grounds |
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Services List | This data set shows the number and type of legal services provided at each stage of the human rights process. | Annual | Open/Public |
Legal Services List |
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Settlements | This data set contains the number of cases settled at each stage of the human rights process. It also shows the total monetary compensation and number of public interest remedies, such as policy changes or changes to hiring practices, in the settlements. | Annual | Open/Public |
Settlements |
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Telephone Call Volumes | This report includes the number of telephone inquiries received and handled, as well as average and maximum wait times and talk times. | Annual | Open/Public |
Contact Service Queue Activity |
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Website Audience Overview | This report shows the number of visits to the HRLSC’s website. | Annual | Open/Public |
Website Audience Overview |
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Website Referral Traffic | This report includes data about how our web site visitors found our site, for example, from a google search and the number of new and returning visitors. | Annual | Open/Public |
Website Referral Traffic |
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Client Feedback – Website | This data set shows the number of web site visitors who did or did not find the information and tools on our web site helpful. | Annual | Open/Public |
Client Feedback – Website |
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Client Feedback – Closed Files | This data set shows how clients rated our service. | Annual | Open/Public |
Client Feedback – Closed Files |
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Financial Data | This data set contains details of operating expenses. | Monthly | Restricted | Confidentiality | Complete data is published annually in audited financial statements. Incomplete data may impair various contract negotiations. | |
Employment Equity | This data set contains staff employment equity information. | Other | Restricted | Privacy | Since employee numbers are small, individual personal information would be indirectly disclosed in this data. |