Human Rights Legal Support Centre

Welcome to the Human Rights Legal Support Centre

The Human Rights Legal Support Centre offers human rights legal services to individuals throughout Ontario who have experienced discrimination contrary to Ontario's Human Rights Code. Our services may include legal assistance in filing applications at the Human Rights Tribunal of Ontario, and legal representation at mediations and hearings.


There are many problems that are not related to the Human Rights Code. A project of CLEO, Your Legal Rights is a website of free legal information for people in Ontario. This site has free, practical, and easy-to-find legal information produced by hundreds of organizations across Ontario.


Ontario's Divisional Court rejects police and doctor's efforts to bar human rights claims: The Human Rights Legal Support Centre successfully defended two clients seeking justice beyond the narrow scope of a professional regulatory body's oversight. 

Update: Gender identity application was resolved October 27th at the HRTO.

Read more

To read the full decision, visit Canlii

What's New at the Centre

Updates on IBI changes Services in Ontario 

We are sharing the message we sent to parents who contacted the Centre about the changes to the Ontario Autism program:

“Thank you for contacting the Centre about changes to the province’s Autism Intervention Program that took effect on April 1, 2016."

Read more


Toronto landlord refuses to rent to Black woman

2016 HRTO 1012 Thomas v Haque

The Centre represented a Black woman who was trying to find an apartment in which to settle before the birth of her baby.  She arranged a viewing with the landlord and they exchanged several texts and phone calls.  As she was nearing the apartment, the landlord asked her where she was from.  When she told him she was originally from the Caribbean, the landlord suddenly said the apartment was unavailable.  The landlord claimed that at the very moment she was crossing the street he decided to sell the apartment building.  The Tribunal did not find his explanation credible. 

The Tribunal ordered:

• $10,000 compensation for the discrimination
• The landlord to take human rights training, and, in particular to watch the Ontario Human Rights Commission’s five-part video called “Rental Housing and the [Human Rights]Code”

To read the full decision, visit Canlii


Waitress takes back what is hers in successful sexual harassment claim

Granes v. 2389193 Ontario Inc., 2016 HRTO 821 (CanLII) 

Ms. Granes endured a night of sexual harassment in the form of comments and touching by the co-owner of the bar where she worked. The Centre represented Ms. Granes at her hearing.  She testified that she felt “disgusted that someone felt they had the right to touch her body for their own pleasure, without her consent”. In its decision, the Tribunal noted that Ms. Granes described the human rights process as a way of “taking back what is hers, making her own decisions about her body and letting go of her fears.” 

The Centre successfully argued that the failure of the police to pursue the sexual assault charges did not allow the employer to conclude the harassment had not happened. The Tribunal also found that “the Restaurant breached the Code by not addressing the matter appropriately and incurred liability by not conducting an adequate investigation or making any attempt to resolve the complaint.” 

The Tribunal ordered:
• $20,000 compensation for the discrimination
• $9,440 to the applicant for her wage losses
• The Restaurant to adopt a written policy for dealing with complaints of harassment and discrimination in the workplace, including a complaint procedure
•The Restaurant shall provide mandatory training to its employees

To read the full decision, visit Canlii


Board of Directors appoints Sharmaine Hall as the new HRLSC Executive Director and thanks Kathy Laird for successfully leading the HRLSC for its first eight years. 

It is with great pleasure that the Board wishes to announce that it has appointed Sharmaine Hall to the lead the HRLSC as its Executive Director. Sharmaine’s appointment comes after conducting an exhaustive search based on criteria collectively developed by the Board and staff of the Centre.

As many of you know, immediately prior to assuming her position with the HRLSC, Sharmaine was the Executive Director of Hamilton’s Dundurn Community Legal Services. While in that position, Sharmaine worked with the Clinic’s various funders, and a variety of community based stakeholders and communities. Since assuming her position with the HRLSC, among other accomplishments, Sharmaine has led the successful implementation of the Centre’s partnership with Osgoode Hall Law School’s Anti-Discrimination Intensive Program. 

Read more


Sexual Harassment and Sexual Violence: Pursuing a Claim at the Human Rights Tribunal of Ontario

Survivors of sexual harassment and violence in the workplace and in other specific social settings (for example, in schools, at your doctor’s office, on campus) have the right to protection under Ontario’s Human Rights Code.   This is in addition to participating in a criminal process, or, as an alternative to a civil lawsuit. Claims of sexual harassment can be filed directly at the Human Rights Tribunal of Ontario.  If you want to pursue a claim, you can obtain free legal services from the Human Rights Legal Support Centre. 

Read more


Archives