If you have experienced discrimination and you would like:
- Legal assistance in completing an application to the Human Rights Tribunal of Ontario
Legal advice about how to address the discrimination that you experienced
Please see our Frequently Asked Questions before calling us.
You are responsible for meeting any time limits.
HRLSC 2019 Holiday Hours
Tuesday December 24th – Open from 9 to 1
Wednesday December 25th – Closed
Thursday December 26th – Closed
Friday December 27th – Open from 9 to 5
Monday December 30th – Open from 9 to 5
Tuesday December 31st –Open 9 to 1
Wednesday January 1st– Closed
Thursday January 2nd – Open 9 to 5
Tel: (416) 597-4900
Toll Free: 1-866-625-5179
TTY: (416) 597-4903
TTY Toll Free: 1-866 612-8627
Our telephone lines are open:
Monday, Tuesday, Wednesday and Friday: 9 am to 4:30 pm
Thursday: 2 pm to 5:30 pm
Effective October 21, 2019, please note that our phone lines are closed between 12:30-1:30pm on Monday, Tuesdays, Wednesdays and Fridays.
The Centre may close the phone lines at other times when experiencing an unusually high call volume or shortage of call centre staff.
*Phones are busiest on Thursdays between 2 pm to 4 pm
If you are calling for someone else
We can give you general information about human rights, but we will have to speak directly with the person affected by the discrimination.
We can provide service in 140 languages. Just call us, and we will arrange to speak with you in the language of your choice. You can also provide your own interpreter. Select information sheets are on this web site in Chinese, Vietnamese, Urdu, Arabic, Somali, Spanish, Tamil, Punjabi, and Tagalog.
We want to make sure that our service is as barrier-free as possible. If you are unable to communicate by telephone because of a Human Rights Code protected reason, such as disability, please e-mail email@example.com. Please mark the fax or e-mail or letter clearly as a request for accommodation.
If you would like to ask for accommodation at the Centre in advance of your conversation with a member of the staff, please contact us:
- Telephone at 416-597-4904 (toll free 1-866 625-5179)
- TTY 416-597-4903 (toll free 1-866-612-8627)
- Mail at 180 Dundas Street West, 8th Floor Toronto (Ontario) M7A 0A1 or
- Fax at 416-597-4901.
If your question is about something other than accommodation in our services, please use the main telephone line at 416-597-4900 or 1-866-625-5179.
Please see our Access and Accommodation policy for more information.
Media are invited to contact firstname.lastname@example.org for any inquiries.
Write to us:
Human Rights Legal Support Centre
180 Dundas Street West, 8th Floor
Toronto, Ontario M7A 0A1
Fax: 1-866-625-5180 or 416-597-4901
Tell us about our service
Please do not wear perfume or after-shave if you are meeting with Centre staff in person.