Human Rights Legal Support Centre

Welcome to the Human Rights Legal Support Centre

The Human Rights Legal Support Centre offers human rights legal services to individuals throughout Ontario who have experienced discrimination contrary to Ontario's Human Rights Code. Our services may include legal assistance in filing applications at the Human Rights Tribunal of Ontario, and legal representation at mediations and hearings.

There are many problems that are not related to the Human Rights Code. A project of CLEO, Your Legal Rights is a website of free legal information for people in Ontario. This site has free, practical, and easy-to-find legal information produced by hundreds of organizations across Ontario.

Ontario's Divisional Court rejects police and doctor's efforts to bar human rights claims: The Human Rights Legal Support Centre successfully defended two clients seeking justice beyond the narrow scope of a professional regulatory body's oversight. 

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What’s New at the Centre

HRTO Ruling: Shoppers employee “influenced, consciously or unconsciously, by the stereotype that Black people are thieves”

The Human Rights Tribunal of Ontario (HRTO) has found that a woman was racially profiled by staff at her local Shoppers Drug Mart store when accused of shoplifting and searched.  A small measure of justice has been achieved and we hope retail managers and their security personnel take note,” said Beth Walden, McCarthy’s lawyer from the Human Rights Legal Support Centre.

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Provincial Aboriginal Human Rights Training Initiative: Indigenous Human Rights Project launched in Sudbury The N'Swakamok Native Friendship Centre welcomed the Ontario Federation of Indigenous Friendship Centres (OFIFC) and the Human Rights Legal Support Centre (HRLSC) to launch the Provincial Aboriginal Human Rights Training Initiative.

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Metcap settles tenant’s human rights claim with new Ontario-wide disability policies: One tenant’s human rights application has resulted in a province-wide agreement with one of Ontario’s largest landlords. Metcap Living Management Inc. has agreed to implement a comprehensive policy and procedure relating to the accommodation of disabilities in all buildings managed by them in Ontario.  The Human Rights Legal Support Centre negotiated the agreement with Metcap which manages over 20,000 rental units across the province.

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Rural siblings fired for taking religious holiday – Rights Tribunal awards $17,500: Country Herbs fired a 16-year old woman scheduled to work on one particular Thursday – an important religious holiday for her.  Her 14-year old brother, who was not scheduled to work that shift, was also fired.  The Human Rights Legal Support Centre won at the Human Rights Tribunal of Ontario in H.T. v ES Holdings Inc. o/a Country Herbs. The Tribunal found that the “expectation that H.T. would work on the holiday in accordance with the attendance policy or be fired was discriminatory.”

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Condominiums legally liable for accessibility measures: Ontario’s Human Rights Code applies to all condominiums in Ontario as well as other forms of housing such as cooperatives, private residential buildings and contracts involving housing. The Centre settled a human rights application between a Toronto condominium and a deaf resident who had been trapped in an elevator.

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Divisional Court Decision: Big Inc. v Islam, 2015 ONSC 2921: The Centre successfully defended their clients against a judicial review of the Tribunal’s decision to award over $100,000 to three Muslim workers discriminated against by a Toronto restaurant.  For the original toxic facts, read the media release about the Tribunal’s order.

Read the Divisional Court’s Decision